Terms of Service
Last Updated: February 14, 2025
Welcome to Oakley Spirits. By accessing and using our website, oakleyspirits.com, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase. If you do not agree, please do not use our website.
1. Eligibility & Age Restriction
Oakley Spirits sells alcoholic beverages and related products. By using this website, you confirm that you are at least 21 years old (or the legal drinking age in your jurisdiction). We reserve the right to request identification and cancel orders that violate this policy.
2. Orders & Fulfillment
Processing & Shipping
- Orders are typically processed within 5 business days and shipped via our selected carriers.
- Shipping times vary based on your location and carrier availability.
- Some states may have restrictions on alcohol shipments. It is your responsibility to ensure compliance with your local laws.
- Shipping rates are calculated at checkout based on your location and selected shipping method.f
3. Refunds, Returns & Cancellations
Refunds & Returns
- Due to the nature of our products, all sales are final and non-refundable.
- If you receive a damaged or incorrect order, please contact us within 7 days of delivery at [support@oakleyspirits.com] with your order details and photos of the issue. We will review cases on an individual basis and may offer a replacement at our discretion.
Returns Process
- If your order arrives damaged or incorrect, please follow these steps:
- Email us at [support@oakleyspirits.com] within 7 days of delivery.
- Include your order number and clear photos of the damaged or incorrect items.
- We will respond within 3 business days with further instructions.
Cancellations
- Orders may be canceled within 12 hours of purchase if they have not yet been processed for shipment.
- If your order has already been processed, it cannot be canceled or refunded.
4. Payment & Security
- We accept payments via Stripe and other secure payment gateways.
- All transactions are processed securely, and we do not store your payment information.
- By purchasing from Oakley Spirits, you agree to provide accurate and complete payment details.
5. Privacy & Data Protection
Collection & Use of Personal Information
- We collect personal information such as your name, email, billing and shipping address, and payment details when you place an order.
- This information is used to process transactions, fulfill orders, and improve your experience on our website.
Data Security
- We take reasonable steps to protect your personal data from unauthorized access, loss, or misuse.
- Payment transactions are handled through secure third-party providers (e.g., Stripe) and are not stored on our servers.
Third-Party Sharing
- We do not sell or rent your personal information.
- We may share data with third-party services that assist in processing payments, shipping orders, or improving website functionality.
- If required by law, we may disclose your information to comply with legal obligations.
Cookies & Tracking
- Our website may use cookies and tracking technologies to enhance user experience and analyze site traffic.
- You can adjust your browser settings to decline cookies, though this may affect website functionality.
Your Rights
- You have the right to request access to, correct, or delete your personal data.
- If you have any privacy concerns, contact us at [cheers@oakleyspirits.com].
5. Responsible Consumption
- Oakley Spirits promotes responsible drinking.
- We do not sell to minors or individuals who appear intoxicated.
- By purchasing, you acknowledge that you will consume our products responsibly and in accordance with applicable laws.
6. Limitation of Liability
- Oakley Spirits is not liable for any damages arising from the consumption or misuse of our products.
- We are not responsible for delays, losses, or issues caused by third-party shipping carriers.
7. Intellectual Property
All content on this website, including logos, images, and text, is the property of Oakley Spirits and may not be used without our written consent.
8. Changes to These Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.
9. Contact Us
If you have any questions about these terms, please contact us at [support@oakleyspirits.com].